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Dear Steve and Wendy,
Finally, after two months and Covid19 issues getting hold of equipment to complete the fitting- it is finished!
I am so happy it actually looks exactly like all my drawings and scale draft- absolutely beautiful. Without you being able to supply us with the exact dimensions and finishes that we really wanted this would not have been possible, so thank you and I hope many other customers will be as delighted as we are.
I have attached some photos, before and after the new bed is in place.
Hello Steve and Wendy, just like to thank you for your wonderful service and top quality door and drawer fronts. My kitchen cupboards have been transformed and it looks like new. Will use your services again in the future.
Received my doors Thurs, all very well packaged no damage.
Very good quality and look stunning.
Can i congratulate you on your customer service, everything was first class from ordering to delivery, you kept me well informed throughout this difficult time, once again can i thank you, i will definitely be using you again on my next project.
It's a few years since we did the bedroom wardrobes with DIY Homefit and now it's time to do the kitchen there was no question who we would go to so I thought I would feedback how happy we were with the service.
Steve & Wendy were immensely helpful right the way through from start to finish and their knowledge
The quality of the cabinets, door and fittings are the best you will find anywhere.
The delivery was as expected with and with very good care taken of our purchase.
I purchased some sliding doors, everything was easy from design, purchase, delivery and fitting.
DIY Homefit were recommended to me by my fitter and I have to say I could not have made a better decision!
This company has, by some margin, the best customer service of any company I have dealt with in recent years, not just kitchen providers. Queries are typically resolved within the space of a day, either by phone or email, and the staff went to great lengths to help validate and improve on our original design. Wendy in particular has been instrumental in helping to ensure that our design worked and has a vast knowledge of both technical design and of the products being sold. Never again will I look at a corner joint in the same way!
The products themselves are first rate and on a par with those sold by the high end providers; the cupboards are solidly built with back panels that are as thick as the side walls (as opposed to the cheap, thin MDF that you'll get in most other places) and have a very high quality veneer finish that, on initial inspection, appears to have no visible sealing joins. The impression I am left with is that these units will last a very long time and represent excellent value for money.
Finally, after sales support has also been fantastic and no query, no matter how trivial, has been too much trouble for their team. They really do go out of their way to try and help you at all stages in the process and understand the value in building a long term customer relationship.
So, to summarise if you want a company that is very responsive, offers high quality products at competitive prices and has excellent after-sales support, I cannot recommend this company more highly.
Can I please express my gratitude for getting a replacement door sorted out; the speed and professionalism DIY Homefit have shown with this regard is second to none. In 24 hours you have not only taken on the task but also delivered a replacement door.
Again thanks for your support, this service needs to be praised.
I would like to take this opportunity to thank Wendy and others I have dealt with at DIY HOMEFIT for their excellent service and speed with which they have dealt with a fault due to my not reading the full description. I would recommend this company without reservation. Again thank you for your help and understanding.
Thank you for our order of a bespoke door for our kitchen the match to our original kitchen units was well matched. The service from your company was excellent the door was of first class.
I will certainly will recommend your company to friends and family.
I am so delighted with the bespoke panel you made. It was delivered yesterday and it is a perfect match to my kitchen. The quality is superb and excellent value. Many thanks to Wendy for keeping me informed of delivery arrangements. I will be highly recommending you to my friends and family.
So many thanks, F.C.Wolverhampton
Purchased new bedroom, absolutely delighted, the quality is exceptional and the support service first class.
I have installed a few kitchens in previous houses but this was the first complete bedroom, the quality of these units is far better than anything else, certainly on the DIY market.
Support from DIY Homefit was also excellent, questions were answered straight away (unlike another well known company that took days and needed me to call their MD!)
My order was followed up by a really welcome telephone call to confirm the details and add a bit more advice.
Order was delivered spot on time direct from the manufacturer which meant even more care they were undamaged.
I have no connection with DIY Homefit other than being a really delighted customer and have no hesitation to recommend them to anyone who has reasonable (not exceptional!) DIY skills.
The order was delivered on time and the help and service I received was second to none. A special thank you to Wendy for her help and advice when placing the order.
The quality and the packaging of the doors was great and they have made a big improvement to our wardrobes.
I received my order on Friday as arranged. They were packed superbly and as per the previous doors that we had from yourselves, the finish and quality is exceptional.
We recommend you whenever anyone discusses doors and everyone who sees the previous ones in situ makes positive comments.
Many Thanks to everyone involved,
Just a quick review on the service provided. Communications re: my order and technical support were spot on, as was my order.
Unlike other companies I've dealt with, DIY Homefit I felt, were more than happy to keep me happy and informed so will definitely use again and recommend.
I just wanted to write to say how pleased I am with the wardrobe doors & service that I received from your company.
Jamie was especially helpful and guided me through the ordering procedure as I was unsure of the measuring etc. and spoke to my fitter directly to ensure everything was correct.
The delivery arrived on time and my fitter said he was really impressed with doors and they were very easy to fit.
I would definitely recommend your company to my friends and thank you for your excellent service.
Many Thanks to DIY Homefit for delivering the great quality and service experienced. The excellent doors and accessories have completely rejuvenated our room. I replaced a set of tired old louvre doors in my bedroom that now give the room a really modern feel.
Ordered 2 small doors and 2 tall doors for a built in cupboard in high gloss white, Canterbury was the style. Very good price and excellent quality, we are extremely pleased with them.
Thank you DIY HOMEFIT, will definitely recommend you
Thank you for making an excellent quality tall cupboard from the measurements I gave to you.
I would like to say thank you to all of your excellent staff for completing my order, very appreciated.
We only ordered 2 cupboard doors but I wanted to write to say how pleased I am with the quality of your product and your efficient service- delivery was very quick. Also, how you telephoned to check the size of the doors (and yes I had made a mistake!).
They look really good and great value for money so Thank You very much for all your help and I will certainly be recommending your company.
From the advice given and samples sent, to ordering and delivery the staff were excellent. When a door went missing they sourced a replacement very quickly. The final wardrobe looks great, built into an awkward corner and everything came to the exact size ordered.
A.B Hayling Island
Although we only placed a small order the service, help and advice we received was excellent. Delivery as promised, well wrapped, good quality and items exactly to specified size. The fact that we could order items made to measure, saved us a great deal of time without the need for cutting equipment. Have already recommended to others.
We are so pleased with our new wardrobes. They look fantastic and the quality, particularly of the doors, is very high. Overall they feel very robust.
I can't thank you enough for all your help and patience whilst trying to decide on the configuration of the wardrobes. One of the great things about DIY Homefit is the choice and flexibility so that you end up with a truly customised design. The split wardrobe door was the perfect solution for the tight space next to the bedside table, and I'm so glad that you suggested moving the horizontal panel slightly further up the door because it looks perfect where it is and anything else would have looked wrong!
We did have an issue with holes having been drilled in the wrong places on the carcasses, but the problem could not have been dealt with in a better and more helpful way. They were all replaced very quickly and the response only served to create an even better impression of DIY Homefit.
With regards to fitting the wardrobes, my Dad, who does like his DIY, managed it without any major problems. It was helpful for him to be able to call the team with any questions he had, as well as using the technical help sheets on the website.
I would definitely recommend DIY Homefit to anybody.
Just like to say received the doors last Thursday and would just like to say
that I am as impressed with these doors as I was with the previous ones.
First class product and service and would definitely use and recommend
diyhomefit for any future projects I take on, just thought you might like to
see them in situ.
Many thanks for a great service.
My order has now been assembled and I thought that you may like to see the end result on the two attached pictures
We are delighted with the quality and how they look now the project is complete.
We would like to thank all the team at DIY homefit for your help and assistance. Please pass our regards on to the team.
D.L. East Grinstead
We are very impressed with the quality and finish of our new bedroom furniture. Also with the helpfulness of the people at DIY Homefit for whom nothing was too much trouble. It is so refreshing to find transparent pricing too. We will be back for more, definitely!
I have just fitted these sliding doors which I ordered from you, and would
just like to say how impressed and pleased I am with the quality and finish,
would certainly recommend and would use your products again, just thought
you might like to see what they look like.
Thank you to all of the team at DIY Homefit, our new kitchen looks amazing.
We saved £3000 purchasing from you, the ordering system was easy, with a member of the team going through each item and suggesting design or technical information to enhance and make the fitting easier. I have made and installed the kitchen myself which was straight forward.
We have already recommended you. Great service 10/10
Ordered a new cupboard for the kitchen. The body arrived OK, but the door turned up damaged. I spoke to DIY Homefit and sent pictures of the problem, and they agreed to send a replacement as soon as possible, and this has now arrived intact. This emphasizes the need to check goods over the moment they arrive, before signing for receipt (admittedly not always easy, especially if they are well packaged and on a pallet).
Anyway, full marks for the friendly and positive response to the problem and the excellent follow-up service. I will be using you again (if you'll have me!).
Our doors arrived today and they are superb.
Packaged really well, they arrived undamaged and in perfect condition. They are now installed and look brilliant. Thank you for great service and a great product.
Dear DIY Homefit
We had our plinths fitted yesterday and they are fantastic. Lovely quality - as a company I am glad I found you.
You have also been very helpful the couple of times I called for information.
As my kitchen wears out, I shall look to use you again in the future.
received door to day, very happy with it, new unit was perfect fit, very happy with the end result, thank you very much, B.A. Rhydyfelin
I have just completed installing my wardrobe doors and felt that I had to write to tell you how impressed I am with their appearance and quality. Also to thank you for such an an excellent service, particularly in answering my many, often quite minor, telephone queries.
Thanks once again
Thank you for your assistance with the odd size bathroom cupboard. It is now installed with no snags and everyone is very pleased.
We are delighted with our kitchen makeover. Our existing kitchen was over 20 years old and looked very dated with lots of dark wood. We replaced the doors and draw fronts with Zurfiz Ultragloss white and the difference is amazing; so much more light and it seems much bigger. The ordering process and the support from the team at DIY was great and even though there were a couple of minor issues with the products delivered, these were resolved very quickly and efficiently.
I have now fitted the Bedroom Furniture supplied by DIY Homefit, and just wanted to let you know that we are delighted with the quality and the finish.
Also can I commend you, and your Companies extremely efficient service.
Finally can I thank you personally for your help during the ordering process.
Meant to e mail earlier but just a short note to thank you and all @ DIY Homefit for the service we received after placing our order for replacement doors. Doors all now fitted and we are really pleased with them.
Service we received from everybody was really outstanding.
G.M. Great Yarmouth
(Picture shows acrylic doors installed either side of shower - Ed)
Installation went perfectly - photos attached :-). Door measurements were spot-on. Soft closes lovely too. High gloss white was the best choice and the glass edging an inspirational idea for the bathroom.
I would recommend DIYHomefit to anyone wanting custom doors. If you have anywhere on the website for a review I will happily repeat that!
Thank you so much for the excellent service.
All good wishes.
It is now a few weeks since my husband fitted our new Warwick doors to our existing carcasses.
We wanted to say how delighted we are with the quality and finish of our new doors. They look amazing and complement our travertine floor and new oak work tops very well indeed.
We will definitely use your company again in the future and recommend you to friends and family.
Thank you for an excellent service.
K.& A.G. Hampton
Just a short note to say that I have now completed our wardrobes and the bedroom redecoration.
I am most grateful for your kind and patient advice and guidance from receiving my initial outline drawings, advice on materials and accessories to the staged ordering of the components. All the staff we spoke with at DIY Homefit were always very helpful and courteous and we felt supported all through the process.
I have attached two photographs of the completed wardrobes that are on each side of the bedroom.
Many thanks for all your help, kind regards
Good Afternoon Jamie
Thought I would drop you a line today to thank you for your help in supplying the new kitchen doors which I took great pleasure in fitting on Saturday! Check out the finished article in my girlfriend's kitchen photo attached! Not the biggest of spaces however she is over the moon! It all really goes well together, the colour match is great and it has moved the
kitchen from the 19th to the 21st century!
Any way many thanks for your help, it has been a pleasure purchasing the doors from such a professional business! product packaged and delivered with quality and accuracy !!
Very Best Regards
This is just to let you know that all items of my order arrived as scheduled and undamaged. We eventually got round to fitting the two units. I am very pleased with the final results. The doors are remarkably similar to my original kitchen units and no one notices the difference.
Thank you for your patience with my queries when placing the order and for excellent service overall.
Thank you. Just to say I have been very impressed with your customer service, from the lady who telephoned to check whether I had made an error on my order (I didn't order door fronts because I already had them) to this refund without even requesting it.
Just to say thank you so much for your great service.
Your customer service is excellent, and the shelves I ordered were cut exactly to size, and arrived in perfect condition.
DIY Homefit provided an excellent service.
The pre and post sales service was superb. I picked DIY Homefit because I wasn't happy with the quality of the household named companies who provide an 'all in one' provide and fit service. The DIY Homefit specifications looked better and I picked them as they were local to me so I could check the quality of example doors and carcases beforehand. Having been more than satisfied with the quality they then provided excellent pre sales help so we could decide exactly what we wanted and they gave us plenty of tips on design and fitting the wardrobe which both improved the appearance and saved us money. They were very knowledgeable of the products. The post sales service was also excellent; several minor issues were put right promptly and efficiently and without any fuss at all.
The price was substantially below that of Hammonds, Sharps and John Lewis. We were very fussy with the fitting and paid our builder on a time and materials basis so he was not constrained by time and therefore ensure he provided a quality finish, but even so the overall cost still came out substantially lower than the 'all in one' providers.
The doors ordered arrived on time as promised. Our builders have now fitted these and I must say what a very good match to the original ones fitted a few years ago. Your service is extremely good and I would not hesitate in recommending you. Thank you.
I've just fitted my replacement kitchen doors I was a bit worried about the colour match and style shouldn't have worried excellent colour match perfect style just like to say thankyou for excellent service looks good thanks again regards
Here are the photos that Colin promised to send from our last order. They were taken before the bed was put back in place which makes it look more like an office. Our son is extremely happy with it and has all the storage he needs.
Many thanks for your help
Hi DIY Homefit,
My kitchen revamp is finally finished and I am very pleased with the result, although very similar to the original it looks more up-to-date. The service plus advice I received from you was excellent, good result all round, thank you.
I have attached a few photos for you.
Thought I would send you pictures of the finish wardrobe with your doors on.
The customer is delighted with the quality of the doors as am I and the speed at which you managed to get them to us. That is greatly appreciated.
Look forward to dealing with you in the new year when the customer wants the other bedrooms' done. And you can be sure I will recommend you to my other clients should they want kitchens or bedrooms done.
Kind regards D.M. Maidstone
Hello Wendy. Thank you for your help when ordering my kitchen doors. They arrived in good time and are beautiful as before. You,as far as I know, are the only company that you can get a price for every size on-line letting you know exactly what you are doing. Until the next time.
Many thanks for your help with my recent order - I thought you may like to see some pictures of the finished product, which we are very pleased with.
I hope to send you an order for the next bedroom soon!!
Hi Wendy / Steve
The replacement parts arrived as promised and are now fitted. The whole bedroom is now complete and we are delighted.
I rarely feel moved to provide feedback on purchases of goods and services, especially as the world seems to be obsessed with it. In the case of DIY Homefit I do feel the need to say something. My thoughts are below and some photographs as promised of the finished job are attached.
The service provided by DIY Homefit is outstanding. They go far beyond accepting and fulfilling orders. They asked questions to clarify understanding, offered suggestions and picked up errors.
A good measure of customer service is how things are handled when something goes wrong. Not that anything went drastically wrong, but this is my first fitted bedroom so getting every detail spot-on first time was unlikely. They were responsive, reasonable and demonstrated a genuine desire to see the customer satisfied and the job completed to a good standard.
Communications are timely and accurate. They ring when they say they will, progress updates are provided and deliveries happen as promised.
The carcasses are robust and well-constructed to millimetre accuracy. Larger units are self-assembly, but dead easy to do. Top boxes come complete with adjustable hangers that allow levelling front-to-back and side-to-side. Drawer runners in chests are pre-fitted, but slotted holes allow precise front-to-back adjustment (if necessary) and spare holes allow final fix. The drawers are smooth-running metal boxes with adjusters that allow precise alignment of fronts after fixing.
We chose the Acrylic Ultragloss doors and they are beautiful! They are precisely made to better than millimetre accuracy. Every door and board was exactly as ordered. The edges are crisp, the backing is tough and the lovely gloss finish has a strong protective film. We did enjoy peeling that off to reveal the final finished job.
Everything required was provided. No missing cams or shortages of screws, and the quality is excellent. The clip-on hinges are brilliant!
Everything is appropriately protected. The doors are packed in cardboard boxes with polystyrene protectors. No damaged edges or corners and no scratched surfaces.
Thank you, regards S.R. Moulton
Many thanks for the great service you provided me with in getting my kitchen island design finalised. Without the detailed eye that you have it would not have been the fabulous success that it is - we are delighted with the finished item. Please feel free to use the attached pictures on your website if you wish.
Regards, J.D. Frimley
We cannot thank you enough for your time and advice. Originally I had planned to pull down my existing fitted wardrobes and replace them in their entirety, several friends told me I had to be mad and should think about just replacing the doors. I have to admit I was completely in the dark (so to speak) so headed for the internet.
Again, I looked at several sites and to be honest started to panic as there seemed to be so many ideas and so much to choose from. I loved the look of your site and indeed the simplicity of it so thought I would read a few of the testimonials - by the third testimonial I was convinced in choosing DIY Homefit I was making the right choice.
I was very nervous of making such an order over the telephone and yet you completely calmed me with your help and knowledge, indeed I think I telephoned several times to check and double check and you were courteous and understanding everytime.
To be honest I found myself recommending DIY Homefit before I had even received the doors and handles as I was that convinced it would all work out well.
It did, it has and we are delighted with our new look and very much up to date wardrobes.
I have attached a before and after photo - hope you are able to view them ?!
I have every intention of heading back to DIY Homefit when my kitchen needs an update!
Once again, many many thanks
I have just placed my first order with your company and I just thought I would let you know that your web site is brilliant!
The userbility is amazing bearing in mind the complexity of ordering precise sizes, different styles, even where hinge holes are placed!
I had cause to telephone and that was also a very efficient, helpful and pleasant experience.
I know that the order has not been fulfilled yet but so far I am most impressed.
I am very aware how much people complain and so I thought I would be bothered to let you know something good!
D.B. Blandford Forum
I just wanted to write to thank you very much for getting these items delivered so quickly, it has really helped us out of a difficult situation with the scheduling of the fitter and so was greatly appreciated. Will definitely recommend DIY Homefit as a result.
Thanks very much for sorting this out so promptly - the new drawer fronts have just been delivered and they're spot-on.
I just wanted to say, I purchased some kitchen doors from you a few weeks ago, which I fitted today.
Thank you for such a professional product, they fitted perfectly, they look great.
I am by trade a Kitchen/Bedroom fitter, I will certainly be using you for all my door changes and refurbishments, and I will recommend you to my colleagues.
Hi just let you know fixed the activators in ok. Wife very happy with everything. We can't believe how smooth they run compared to our old doors.
Will be happy to recommend your product to anyone.
Wendy and Steve
If your want a custom fitted bedroom this company is excellent.
The help we got from navigating the web site to the the recommendations of taking out the service void on the units and not having a mid rail on the doors was first class. The quality of the product was also excellent.
Hi, I've been trying to find a place to write a review on your site but I cant find where....
anyway I just wanted to say thank you for the doors I recently had made, they have just been fitted and I am so happy with them, I also wanted to thank you for the personal service I received.. because the measurements I gave were quite narrow I received a call from a young lady telling me the middle panel should be slightly different to make the doors look right, I went with her suggestion and they are perfect, I also really wanted the doors delivered whilst I was off work over Easter and she said she would try her best, they arrived the day before good Friday which was great, very good quality product and great service, I would definitely use again and recommend to others,
This was the look I was going for, and am very pleased with it's realization.
Customized size Large cupboard, all doors and worktop, supplied by diyhomefit.
All fitted by myself, and I also built the frame to accept the doors and worktop for the appliances. I aim to fit good quality bi-fold doors later on.
If you wish you can use the images in your customer examples section.
I would just like to say that from my first contact with you to ask for colour samples, (which arrived the next day) the advice I received on door sizes and prices, through to the prompt delivery of my well packed doors the customer service I received from you was excellent. Your product is just what I was looking for, and I would readily recommend you to anyone!
I would like to say a huge thank you for such quality customer service and such a quality product. Our wardrobe doors are absolutely fabulous and they have totally transformed our bedroom.
Your overall customer service is outstanding and we would not hesitate at all to recommend you to friends, to which I already have.
Very best wishes
B. & I. Portsmouth
I thought it fit to write and say how much I liked the wardrobes you recently supplied me with, they met all my requirements and more.
Yes, my wife loves them, and that is the perfect testimonial.
Many thanks for helping me make the installation so painless......
Hi Steve ,
Thank you so much for your positive email.It is so refreshing to know that your Company supports and values your customers.
We have been absolutely delighted with the way the whole process has gone.The web site was great to use . Everything has been very straightforward, considering it has been the first time I have tried anything like this before,and the back up from your staff has been terrific.
We will of course be showing our friends and family, singing your praises, recommending your Company and should we need your services again we will have no hesitation in returning .Can't wait to see it all finished.
Many thanks again.
B.S Newton Aycliffe
I would like to thank you for the professional and prompt way that you dealt with my enquiry. To be honest I was not expecting anything apart from some advice on how to repair the door so it was wonderful to be advised of your warranty terms.
Many Thanks again
All arrived safe and sound today, fantastic quality and service, many thanks!!
I have now installed and am using the wardrobes I purchased from yourselves.
I would like to thank your company for your excellent service and excellent products and have no hesitation in recommending your company.
This is without doubt a quality well made, solid product and being a joiner myself for many years employed in the manufacture of wardrobes etc. albeit in a different format I can appreciate the high standard of finish and assembly.
Thanks once again
Wendy / Paul
Its very remiss of me not to have sent you a note of thanks earlier, but here goes.
The carcasses and sliding door sets you supplied were of the highest quality and really went together easily. The finished product is I have to say first class and I would recommend DIY Homefit Ltd to anyone as a great way to source self assembly wardrobes.
If I have one comment to offer, it relates to your measuring instructions for the carcasses - I think you need to explain to people the need to allow in their height dimensions for the length of the diagonal (top back to bottom front of the side dimensions) when setting the overall carcass size. this is because (as was my case) when you stand the carcass up you have to rotate it through 90 degrees. so if you set your carcass size too neat to the vertical opening height standing the unit up isn't possible - I got over it by fitting the telescopic feet once the carcass was upright!
So once again thank you for your assistance during the ordering process and thanks for supplying great product.
Hello DIY Homefit Ltd
Just a quick note to say thank you for the doors.
They arrived last week, as indicated and in perfect condition.
I fitted them over the weekend and they look excellent.
I just wanted to let you know that the replacement door arrived yesterday and fits perfectly. Thank you for dealing with this problem in such a speedy fashion.
Just to let you know that the sliding doors arrived safely on the day promised and they are now installed. Excellent quality product. Silent and extremely smooth running sliding door gear. Very pleased with the result. Thank you
I wanted to show you how well our wardrobe doors worked. Please find attached some photos.
We are very pleased with them. Andrew (the Fitter) fitted them really easily.
So it was worth all the hassle that we went through to get it right!
They have been fitted for a couple of weeks now.
Thanks for your help.
Just wanted to say Thanks for helping me design, measure up and guide me through this process. The doors and cabinets went up a treat, especially for a novice DIYer as I am. It looks great and makes the room.
Thanks to all
Hi Ben , still got the closers to do , but all else up and sliding!
Fits like a glove !
Thanks for the help and guidance.
Please pardon my speculative approach, but I just wanted to relay some very positive feedback to you.
I recently purchased quite a few kitchen cabinet doors/drawer fronts/handles from DIYHomeFit and I'm delighted with my products - rest assured I shall be a repeat customer at some future point!
More than just this, though, I wanted to single out your colleague Ben Stevens (at your Camberley office) for a special mention: I came to the branch a few weeks ago to look at the various product ranges you offer and Ben was just so brilliantly helpful and also so well-informed (which is seldom the case these days in my experience) when it comes to sales advice of any kind). What's more, Ben couldn't have been more helpful and reassuring at each stage between choosing, ordering and delivery - you have a real star in Ben, Steve. (I will also mention that Wendy was very prompt and helpful in our email exchanges, too.)
But anyway, I hope you don't me emailing, but, as I say, Ben's endeavours on my behalf were second to none, and I just had to acknowledge this as such service is the exception rather than the rule these days.
I received the doors ok delivered no problem and I am really pleased with doors they are excellent thank you very much
I took the time [to reply] as I was impressed with the service, fully kept informed and delivered when said, also I felt the need to write as I was really impressed with the product, I know it was only a small order but just what I wanted to complete the job, if I get the chance to recommend your company I most certainly will, so thanks again to you and your staff
Regards M.S. Winchester
Just a quick follow up to say thanks for sorting out the order and sending a replacement cabinet so quickly - it was much appreciated.
I always think you can tell so much about a company by how they respond when there's an issue, and you were spot on.
Again, thanks for that.
I have now completed this project and am delighted with the results. Everything went like clockwork and had no problems. Steves suggestion of extending the wardrobes to the ceiling and coving around them finished it very well.
I have attached a picture for your reference
Just a suggestion for your drawer assembly sheet - it is useful to number both the drawers and slots so they go back into the same ones - I didn't fall foul of this but can see it is possible to do so.
Finally completed the wardrobes . . .very happy with the way they turned out considering how wonky are the walls! . . thanks for your help in the design stages .
We are very pleased with our wardrobes
They are beautiful and they transform our home
We are also very happy with your company in every respect especially customer service and satisfaction
And would highly recommend you to anyone
If you want to post this on your website feel free
Dear DIY Homefit
Thank you for supplying the above order which has arrived in perfect order thanks to the sensible packaging and a careful courier. My company will not hesitate in using your services again, hopefully in the near future.
All items now here and the instructions are very helpful thank you, Ben.
We think diyhomefit are excellent. Thank you for all your help.
We will be ordering more cabinets soon.
We would like to thank all the team for your help with ordering our wardrobe doors. We are very pleased with the product and proud of our new bedroom. I am including a couple of photos.
Thanks, J.C. Ashford
I would just like to take the time to say how happy I am with my made to measure wardrobe doors. The gentleman I spoke to on the phone when I had some questions about the hinge holes was extremely helpful and polite and my doors were finished to perfection. They have completed my bedroom and at a fantastic price and I won't hesitate to recommend you or use you again in the future. I had no hassle at all with the delivery of the items and the service from start to finish was to a very high standard. Thank you :-)
Just to let you know how delighted I am with the new cupboard doors that you have supplied.....they fitted perfectly and look absolutely stunning.
Equally important is my Brownie points total which is at an all time high!
Please accept my sincere thanks to everyone on this team.
We have now built our cupboards and may I just say that the quality of your product is superb.
The doors are the right weight and the design is modern and clear.
Thank you so very much. J.B. Longfield
Order received yesterday. Excellent service as always.
Thank you. G.W. Yelverton
Dear DIY Homefit
Thanks for dispatching so quickly the missing soft close hinges. They arrived this morning.
We are very pleased with the quality of our new cupboards & with your excellent service.
Yours, V.S. Huddersfield
I decided to keep the existing carcasses but replace all the doors and drawer fronts. I used the Venice Cream Gloss type for these, and was very happy with the service and the delivery. The Cream Gloss goes very well with the magnolia walls, and I am very happy with the overall result.
Best wishes, B.T. Warwick
I don't usually do this. Because life is soooooo busy I dont usually give feedback. But I would like to say that the doors you supplied fitted perfectly (after my second change of measurements!!!) and I was extremely impressed with your service.
I am a joiner with a small workshop and like to make old fashioned joinery with real wood!!! But I know that nowadays my customers expect top quality, I can provide that but usually not within their budget. To be able to get the choice you offer with all the options of hinges and pre-drilling and the delivery time and price was brilliant. And my customer was genuinely satisfied.
I hope to have the opportunity to place more orders with you in the future.
Regards. A.J. Hassocks
I have been very pleased with the quality of your bedroom products, particularly the doors and drawer fronts. The support and advice given when required from Wendy, Ben and Steve was excellent. There were a few small problems following each delivery, but they were quickly and satisfactorily rectified. Many thanks, I would certainly recommend you to others.
Hi Ben and Wendy
Many thanks for the hinge backplate and the prompt delivery. I did manage to fit the screws in the 32mm gap, so the wardrobes are finally finished! I attach pictures, particularly to show how I used the double top box on it's end. May be of use to others.
Kind regards, D.H. Elmesthorpe
I want to say a massive thanks for all your help. We must of done your head in with all our emails and calls.
The cupboard is fantastic. The quality, colour match and fit is brilliant.
Not only the product was good, the company has been so helpful and when I came in you were very friendly. I will recommend you guys to everyone and I will definitely use you again.
Thanks again, N.M. Basingstoke
Wendy & Steve,
Just to say that I have finally completed the kitchen refurbishment.
I'd like to thank you for your excellent customer service and helpful advice.
I enclose some before and after shots including the infamous curved cupboard!!
Regards, D.G. Poole
I recently purchased, from your company, the components to build a fitted unit in a bedroom at my home and I thought you would be interested in seeing the end result.
I have been very impressed, not only with the quality of the products, but also the service I have received from start to finish on this project. I would not hesitate in recommending your company to anyone.
Kind regards, T.F. Peterborough
I hope all is well with you and I would like to use this chance to share with you a picture of our new absolutely beautiful wardrobe. Thank you very much for all your help, patience in measuring advice and high quality execution.
We now would like to order two more doors to match this wardrobe. These will be two normal non-sloping doors .....
Look forward to hearing back from you, M.I. London
I just wanted to drop you a quick email to say thank you for replacing the damaged door so quickly, the replacement arrived within a few days.
We are both absolutely delighted with the new wardrobe doors, they fit perfectly and completely rejuvenate the bedroom. An excellent service and an excellent product. I have attached some photos, which you are more than welcome to use on your website.
Kind regards, A.R. Coalville
Some time ago we bought some wardrobe doors off you. Here's a picture of how they look. Needless to say we're very pleased with them......to make them look better we fitted them with the smaller panel on top. We're converting an 18th century cow shed....so may need more bits later on.
Regards T.W. Black Boughton
Sorry for the delay in writing to you but life has been very hectic since we moved in.
We just wanted to say a big thank you to yourself & Wendy for all you help in ensuring everything was right for our fitter to install the 5 (rows of) wardrobes, we did not realise how big a task it was to choose the design & finish plus ensuring the measurements were correct & we could not have done this without your help. For an Internet company to offer this service is superb & we are recommending your company to all our friends & anyone who visits our house.
We have attached some pictures & are happy for you to use this letter & Pictures as a testimonial of the quality of your company. Once again many thanks for all your help
Regards R.&S.A. Cranleigh
Dear Steve and Wendy,
Here are the units in situ. We are delighted with them; they have given us a lot more space and tidied up to boot! (no pun intended). Thank you for all the help and guidance. Our fitter did wonders and said that it was a pleasure to work with good quality components. He would be interested in going on your approved fitters list.
Kind regards and many thanks, N.&S.P. Tonbridge
Thank you very much for all your help with my order, I thought you might like to see a photo of our finished bathroom, the doors have no handles now as we liked the idea of the push to open hinges.
Thanks again, D.W. Reading
C.& M.W. Camberley
I would just like to thank your team for getting the items to me on the Saturday. We fitted these today today and to be honest they were fantastic, excellent quality and a pleasure to fit. The customer was blown away by them.
As a victim of your own success you are my new supplier, I have attached a picture of the finished product.
Kindest Regards S.M. Mexborough
Rather later than I planned, I have attached two pictures of my bedroom for you, as promised. I love my bedroom, it is perfect. I don't think the pictures do it justice, but it turned out to be quite difficult! Many thanks for all your help. The quality is excellent, and I am very pleased with my choice.
Many thanks J.S. Faygate
The purple 'office' is installed! Really pleased with the doors thought you'd like to see the installation! - which has incorporated a hidden office in our living room.
Kind regards, J.&T.R. Lincoln
I have been pleased with the quality of the kitchen units and feel the doors and drawer fronts can look stunning if you make the correct choice of colour/handles and type of work surface, I certainly feel that the combination we have chose works superbly for us.
I was also pleased with the fact that you can stipulate the interior colour of the base and wall units with such a wide choice of alternatives, and I have found this option to be unrivaled by the larger kitchen companies.
Best, D.S. Guildford
Although the kitchen is not quite finished we are nearly there. I thought that you would like to see it. Hence the attached pictures. Needless to say I'm very very pleased with it.
I did a last final check with Stephen my kitchen refurbisher on the sizes of the last four doors I've ordered with you and he is confident that the sizes are right. Thanks for all the help you've afforded me throughout the project,
I am glad you like the look of our bedroom,it evolved as we went along and we thought it looked a bit "Art Deco" so we bought the accessories to match. The dark walnut round the top is the continuous rail and the vanilla above it sits on the right angle bit so you don't see the join . We also used the continuous rail at the back of the dressing table and bedside chests it seemed to complete the look. The shallow depth wardrobe works well for shoes and handbags etc.
We would be very happy for you to use any of the pictures on your testimonial page and our comment would be "We are very pleased with our bedroom from DIY Homefit and particularly with the service and kind guidance of Wendy along the way"
Thanks to DIY Homefit for your help putting our perfect kitchen together. We really love the Zurfiz doors and the units are very well made. Steve and Wendy gave us loads of advice and ideas before we placed the order and were really helpful all the way through the process. By being a bit creative and taking advantage of DIY Homefit's quality and prices we have been able to create a high-end kitchen for low-end prices.
Thanks for your help getting to this stage - we love the kitchen,
All the best, S.D. London
I would like to thank you for the excellent service provided to us, the furniture is perfect and all sizes exact as you can see from the attached photos. I am very happy with the result of quality and finish. As you know we had a little chip on the door which i believe was the door manufacturers fault and not your own, but it was replaced very quickly with no fuss. You have a very good business and i wish you all the best in the future. Thanks again for the great customer service.
Regards S.H. Kilmarnock
The wardrobes are looking good, my wife and all friends are well impressed.
Thanks T.D. Cardiff
Just to let you know how delighted we are that your excellent doors and pilasters etc made our bedroom the way it is now and that we now have doors leading into our new en-suite. We may order matching bedside cabinets in the future, but I thought I would enclose a couple of pictures to show you how pleased we all are.
Many thanks again
Our lovely DIY Homefit complete kitchen
Thank you DIY Homefit - what a fantastic service from a caring and professional company
Thank you J.&C.H. Woking
Many thanks for your help when I recently ordered a small number of Bedroom Door and Drawer fronts. As you can see from the attached photo, I have successfully installed modern custom built fitted cupboards in our bedroom thanks to DIY Homefit.
Best regards M.B. Surbiton
Thank you very much, may I just say I have found your company a pleasure to work with and extremely efficient.
Lavinia contacted me with regard to my delivery and was extremely helpful.
Kind regards, J.B. - Kent
Thanks for that - I've received good and helpful service so far, and will definitely recommend you as a supplier of such products in the future.
Regards, P.A. - Shetland
I would like to thank you for the excellent service this company has provided me with knowledgeable staff, quality products delivered intact.
In special I want to praise the outstanding customer service by Wendy and Ben. Ben was the key for me to get the right parts for my kitchen refurbishment. It was very difficult for me without any advised for my independent kitchen fitters to ensure I was ordering the correct products and quantities.
Ben was the key to it: as he understood the requirements over the telephone as if he was in the kitchen, in person. He showed 'bags of patience' with mine several calls with questions. He is certainly a prized member of your team.
Kitchen is nice and beautiful now as the final new flooring bit is being fitted! I will not hesitate to refer your business to any contact of mine.
Wish you All a Happy Christmas and a continuation of your success into this New Year to come.
Regards. A.S. - Bedford
Just a quick note to say thank you for the help and advice you and Steve gave me regarding the fitting of our doors. The advice from you both has saved me hours of mistakes, and as far as my wife and I are concerned has made a very nice job of our bedroom.
Thanks again. C.B. - Kenley
Dear DIY Homefit,
I just had to get in touch and say a massive thank you for our wonderful new sliding doors.
They were installed yesterday - and they look fantastic.
The ease with which I was able to view the product range and order the doors online and to our own personal specification was impressive, and the delivery process was seamless.
Even unwrapping the doors, which arrived in mint condition, was an exciting experience, and fitting them was very straightforward.
We had a real quandary in how to replace the tired old sliding doors that were in our new bedroom when we moved house - and these have transformed the room.
Thank you very much indeed
Kind regards, J.H. - Lightwater
Just wanted to say thank you so much for all your help with our wardrobe door order. You have been the best company we have had to deal with in a long time! Even when we ordered the wrong hinges you were helpful and changed them over without any questions.
If we need any more wardrobes or kitchens we know where to come!
Thank you! J.&S.T. - Petersfield
Thank you very much for your help and excellent products. I was very impressed by the advice and assistance given by your company. I wanted to fit custom sized kitchen units in a bathroom. The advise in selecting the best units for concealed wc cistern was most helpful. I was even more surprised to be told that I had over-ordered parts and could revise my order. The standard of customer service is the best I have ever seen.
The units were delivered promptly, on the specified day and were very well wrapped.
The standard of construction is far better than more expensive units I had looked at elsewhere. I am so pleased with the whole experience of ordering from DIY Homefit that I have been recommending you to everyone I know.
Thank you, P.M. - Frome
We just wanted to tell you how pleased we were with our drawer fronts and doors and the 3 drawer chest.
It is now complete and looks great I would recommend you to anyone. People are quick to complain but dont often praise, so thanks to all your team.
Yours sincerely, H.& M.H. - Torquay
Just wanted to let you know that we were delighted with the units and they look good now I have installed them. Everything arrived efficiently as ordered and well packed so there was no damage whatsoever. Nothing missing and nothing miss-sized. Thanks for your help and patience.
Regards, P.& G.P. - Bromley
Just a quick message to say how pleased we have been with our recent experience of your service. From the initial enquiry, provision of swatches and sample door right through to the complete order. Everyone was so helpful and knowledgeable about your products (extremely rare nowadays).
The products themselves are superb, the ordering process very easy and logical, shipping (apart from one hiccup) and packing excellent. Well done, we have recommended you to several people already.
Thank you - a refreshing experience, P.F. - Worcester
Just to say order has now arrived and we're really pleased. Replacement doors fit exactly haven't yet fitted the replacement drawer fronts but I'm sure they'll be fine. Quality is very good and we'd certainly recommend DIY Homefit to others. Just to say thanks for all your help with the initial order.
J.C. - Somerton, Somerset
Received our order a couple of days ago. Just wanted to say "thanks" for the great service and nice items. Will be happy to recommend you.
Now all I have to do is fit them!
Thanks again, S.B. - Pinner
I thought I’d let you know that we have had our replacement wardrobe doors fitted and we are really very pleased with them. The delivery went according to plan and in general the arrangements you made for us regarding the delivery worked very well.
We would certainly recommend DIY Homefit; the quality of service and advice you gave was excellent and we found you very pleasant people to deal with.
Many thanks, A.P. - Wokingham
I would just like to say how inpressed I am with the 8 bespoked size wardrobe doors you supplied recently. They fitted perfectly and have transformed the room at reasonable cost. The quality is excellent and fitting them was so easy. Delivery was prompt and communication on delivery time very efficient.
Many thanks, B.T.- Yeoville
Good Morning Wendy,
I have taken delivery of my new cabinet tops in good condition and I have now fitted them, all measurements were perfectly cut and they look very nice.
Thank you to you and your team for a great job from start to finish and I would recommend DIY HOMEFIT to anyone.
Well Done, S.C. - Melton Mowbray
I have just received the last part of my order, and I would like to thank you for both the quality of the products, the service in keeping me informed and the courtesy of those delivering the goods. It was an added bonus to find that the cabinets were made up and not flat pack. I will not hesitate to recommend you to friends and family.
Best wishes, S.&G.R. - Lutterworth
Would just like to pass on my thanks for a very professional approach to my order from start to finish.Items received as promised on the day stated and all in good order.Had to sign damage on a couple of boxes but once i got them home and unpacked they were fine.Excellent packing used and protected all round.Nice to deal with a company that cares,
Thanks again and would have no hesitation in recommending you,
Regards D.O. - Lancing
Just a quick email to say, many thanks
The whole service from ordering on line, communication in between, delivery and the quality of product has been exceptional.........................now for the fitting!!!
Thanks again. J.U. - Stourbridge
The wardrobe doors we recently ordered from you are now fitted and look great. We were most impressed with the quality of the doors and the excellent service you provided. Thanks to all those involved with the order.
Regards L.R. - Newcastle
Just confirming safe receipt of the cornice.
Thanks again for your excellent attitude, service and products. I will upload pictures of the kitchen once finished.
Regards M.D. - Consett
I just thought that I would let you know that I was very pleased with the product that you provided for me. The door arrived as advised and I have now installed the item. I am delighted with it and can honestly say that the whole process went very well.
Thanks once again.
Kind regards T.W. - Colchester
Thank you for the instructions. I actually understood them and put together the cupboard with ease.
Can I complement you on the service and the quality of the product, both were excellent.
A very happy Christmas. H.C. - Malmesbury
Hi Steve (& Wendy)
Thanks for all your advice and careful attention to detail. Not only are we very grateful, you have saved us money and we have exactly what *we* wanted (rather than a designer wanted) down to the last millimetre.
Our carpenter has also taken your details, commenting he may well use your services himself - and he's a hard man to please!
Best wishes, S.&J.M. - Cambridge
I would just like to say a massive thank you for an excellent service and fantastic quality products. Im not sure how I came onto your website but will definately use you in the future and spread the word.
It takes a lot for me to send any testimonials and have never come across such brilliant customer service before.
Your sizes and descriptions are spot on and your website is one of the best I have navigated thank you so much.
M.C. - Chesterfield
I would just like to say we are very pleased with our purchases, the bedroom looks fabulous. Thank you very much for an excellent service.
I have recommended and passed your details onto some friends, and we shall be back later the kitchen is next!!
Best regards P.S. - Bedford
Just to let you know that the tailor-made doors arrive mid-morning today and I am very pleased with the quality of them and with your service. I will not hesitate to use your company again should I need similar products in the future.
Kind regards, R.M. - Market Drayton
Have finally finished fitting my replacement wardrobe doors and new wardrobe. All parts arrived well packed and in prefect condition. Impressed with the quality and all diamentions spot on to the millimeter. Having the hinge holes pre drilled was worth every penny. The replacement doors are a better fit than the original Schreiber.
Thanks for an excellent service. Kindest Regards C.B. - Market Drayton
Subject: Smiley faces
Hello to all at DIY Homefit. Our bedroom is now complete and is looking fabulous. Great products,nice people, we are so pleased.
THANK YOU ALL R.&J.S. - Shoreham-by-Sea
We have had the pleasure to deal with your company recently and would like to express our complete satisfaction with your service and product. It can sometimes be a bit of a gamble when shopping on line for a supplier to provide fixtures and fittings for the home. Being somewhat sceptical I decided on your company to supply replacement cabinet doors for my kitchen. I found your website informative and ordering the doors presented me with no problems. I was soon contacted by one of your pleasant representatives to confirm my order and any issues I had. Within the time stated the well packaged doors were delivered a day earlier than expected. To say we were pleased with the quality and look of the doors is an understatement. Each one was perfect and went up without any problems. It has been a pleasure doing business with your company and I would recommend your excellent service to anyone.
Regards R.H. - Chippenham
The doors are on, superb quality and the bedroom looks wonderful!!! No damage in transit. Thank you for all your help, your emails and phone calls.
Kind Regards E.A. - Sheffield
I have arrived home after two weeks away whilst the builders got on with my home improvements and fitting new kitchen and must say how very impressed I am with the quality of the units. The large larder doors are simply gorgeous!!
Many thanks. Warm regards, L.K. - East Sheen
Just to say a big thank you to everyone that took part in getting my new kitchen cupboards doors to me on the date I asked and for putting them as urgent! My parents were over the moon with their transformed kitchen and I'm so glad and thankful that you managed to get them to me on time. Specially thanks to Steve Campbell who got the order going in the first place and for keeping in contact and thanks to the lady who phoned me to let me know the consignment number and to let me know it was coming.
The doors are lovely and excellent quality, I'm so pleased
Cheers, Kind regards S.F. - South Chard, Somerset
Just a note to let you know how impressed I have been with both the quality of product and service service provided by your company.
Many Thanks P.S. - Redditch
I thought that I would just feedback that I am really impressed in how well you package your wardrobe doors to protect then from the rigors of courier transportation, never easy for fragile goods.
All arrived safe & sound and I am really pleased with the quality and finish of your product.
Kind regards M.A. - Chipstead
Just to let you know, I checked the other door and found the handles, which look great.
Many thanks, very impressed with the quality of the doors, really going to finish off my home made wardrobe perfectly.
Kind Regards, P.O. - Cheltenham
Just to say what a wonderful service you offer. Great product to precise measurements, excellent communication, delivery ahead of anticipated date, I would recommend you to anyone.
Thank you and have a great Christmas. J.P. - East Ilsley
The panels arrived on Friday and we fitted them over the weekend. They look brilliant, better than I could have hoped for really.
Many thanks for an excellent product and delivered well within the time period, even though it was the lead up to Christmas.
Many thanks and will not hesitate to recommend you to other clients.
Regards T.D.C. - Chesterfield
A couple of months ago we purchased some Canterbury wardrobe doors and handles from you.
Our builder has now fitted these and we are so pleased with the quality and service you gave us, the fact that after we placed the order, your sales lady phoned us and checked dimensions as we needed custom sized, and the fact hat we could order customed size to fit was just what we wanted.
So basically keep doing what you do, superb service and quality.
Thank you so much! Mr & Mrs T. - Shefford
Dear Mr Campbell
Thank you for your kind assistance in this matter, the service of your whole company has been excellent, from pre ordering advice to post delivery customer care; the doors themselves are beautiful, and finishes the whole project perfectly.
Thank you R.S. - Carshalton
Dear Steve and staff,
Thank you very much for arranging delivery of the replacement drawers etc., so speedily. We received them on Friday. I would like to thank you all for your great service and help in dealing with our order. The kitchen looks fabulous now and totally transformed. I am really very pleased and very satisfied with the quality of the products provided. I will certainly recommend you to any one in the future.
Thank you once again. Regards B.& J.J. - Ashford
Just a quick note to say how pleased we are with the quality, price and the excellent service you have provided.
We bought a flat in August this year that had been completed last spring. Unfortunately the kitchen had been partially dismantled and more than half of the doors had been removed. The manufactures label was still attached and the internet found us DiyHomefit. New doors were ordered, delivered and installed. Now for the important bit the doors are high gloss cream and even though there is about 18 months difference in the manufacturing dates it is impossible to tell the old from the new in any way.
Cannot recommend DiyHomefit and BA components strongly enough.
Thank you once again. P.D. - Driffield, Yorks
I took delivery today of one replacement door via TNT. There was some damage to the outer packaging and I signed acknowledging the fact.
I am delighted to report to you that the door has been received in pristine condition and is installed and completes the job wonderfully.
Steve, I thank you and your organisation for such sterling service, for your faultless integrity and for your reassurance throughout.
Your products are excellent and I would happily recommend you to others.
Thank you,Kind regards, R.B. - Langley
The doors arrived safely and look really good, just what we wanted.
May I take this opportunity to thank you for your superb service, I was really impressed and will certainly use you again should the requirment arise.
Kind regards, J.D. - Storrington
Dear Mr Campbell,
I feel I must write and tell you how impressed we are with your company, and the quality of your goods, you were all so helpful, especialy Wendy, she has a lovely manner, and nothing was too much trouble, she is a credit to the company, which made every thing so easy. My kitchen has been transformed it looks like something you wood see in a glossy magazine. When I told someone that I was getting the doors from the Internet, they said I must be mad !!!!!!!!!!! We will definately recommend you, in fact someone has already said that they will contact you next spring when they are ready. Could please pass on to Wendy my fitters details,as she said she would like them.
Many thanks for all you have done.
Kind Regards, R.S. - Ovingdean, Sussex
I just wanted to say how happy I am with my new wardrobes and the separate order for doors, they look fantastic and I am very pleased with them all. I was a little worried about spending such a lot of money online, but everything went smoothly and the doors are excellent quality. I would also like to say thank you to everybody for your advice and helpfulness when I called regarding my order. I would defiantly recommend your company.
Thanks again, W.G. - Hull
The doors delivered friday are fine. Thank you very much for your support on this order. The bedroom looks amazing.
Kindest Regards, T.&B.R. - Suffolk
Just a note to say thank you very much for your fast and efficient service. I was also very impressed and grateful that you reduced the postage on the hinges. It is a pleasant change to have personal service when buying things via the internet. The hinges have now replaced the broken ones and are working fine. I wish all DIY jobs were as simple from start to finish!
A.H. - Telford
To Steve Campbell,
Thank you so much you've been great and saved me a lot of money. I'm very grateful - customer service like this is so rare. I hope your boss and company recognise what an asset you are!
thanks again, A.N. - London N1
Received my order this morning. Fitted by lunchtime. Delighted with your product.
Thank you. G.F. - Flackwell Heath
Writing to let you know that we were very pleased with the quality of service from DIY Homefit and also extremely pleased with our new cupboard doors.
Thanking you for your service.
Regards, E.&T.N. - Shetland Islands
Thank you very much for picking this up and acting quickly to put it right.
I have been very pleased with both your products and the service provided. In particular, I would thank Wendy for her helpful advice and prompt action to overcome our problem.
I certainly will consider using you again and will recommend you to any of my colleagues.
Best Regards, T.T. - Battle, Sussex
I've been meaning to reply for ages but have been rather busy. Just wanted say how efficient and professional your dealings with me have been. Every step of the way I was kept informed of any progress or developments and despite this being straightforward many businesses you deal with don't or can't do these simply things. It's a refreshing change to be able to say this and can only bode well for your business. The units are really well constructed and the website is fantastic, in fact this was the main reason I used you in the first place. Many of your competitors sites lead you down blind alleys whereas yours is so easy to navigate. The only slight neagative was the tape used around the units. It left a really sticky residue on the units which took ages to clean off even with white spirit. Anyway this besides I was really pleased all round and would definately recommend you.
Many thanks, J.B. - Stockport
Just a note to thank you for your company’s efficient service in providing the above orders. The website, order process and customer service could not be faulted and the doors arrived promptly within 3 weeks. I was kept in touch with progress every step of the way. As I mentioned earlier I received a quote from ‘xxxxx xxxxx’name removed - Ed), which admittedly included fitting, for over £3000 whereas you supplied exactly the same doors (Bella) for £750.
As you suggested I had some matching paint made up (at Dulux Decorators Centre) for end panels,plinths and cornices. I’ve now fitted the doors and the transformation is astonishing (before and after pics can be supplied).
Many thanks again, S.C. - Norwich
the doors arrived and look great,the only problem is my wife wants to replace all the others !!
Will be in touch.
Thanks for great service.A.B. - Norfolk
Just to say
Many many thanks for you kindness and understanding with our order - we are very impressed with the service we have received. Now we have the new colour cupboards we are delighted. We will be placing the order for the rest of our kitchen in the new year no anxieties.
Thank you, Regards, F.S. - Redhill
Great stuff thanks – what good service ! we will recommend you !!
R.&B.B. - Guernsey
I've had my 'new' kitchen for almost 9 months and the quality of the doors, drawers and fittings is still evident. It looks great. Thanks again for the way you dealt with the errors in my order, minimising the cost of my mistakes - it was truly an excellent personal service I felt I received.
D.B. Harlow, - Essex
I am writing just to say how satisfied I am with the units and doors you supplied, they are of a very good quality and fitted perfectly. Also I would like to thank you for keeping me informed of my order status and the speedy delivery you provided.
I would recommend your company to anyone who is thinking of fitting new doors and units themselves.
Regards, A.G. - Aylesbury.
Hello DIY Homefit,
Thank you for the info, you certainly seem to be on the ball.
Regards, B.M. - Bassenthwaite
Dear Wendy/All Staff
We would like to thank you for your brilliant service and excellent delivery we had doors and panels etc for our bedroom it looks stunning. We are so please to have found such a good honest firm with more than helpful staff I shall be reccomending you to all my friends and family
Thank you W. & R.B. - Exeter, Devon
Good Morning Steve, and oh what a GOOD morning it is too !!!
I have just received the replacement door and it is great! Just what I'd hoped for.
Thank you for organising one to be made and thank you for your patience. I'm very pleased with it and it looks just like a mini version of our interior doors. Just perfect for our understairs cupboard.
Many thanks for all your help,
Best wishes and kind regards, A.M. - Dover.
From the lady who helped me on my initial call to the delivery of my cupboards I am more than impressed with your service. It is the first time ever I have purchased this type of item and everything was intact down to the last screw. They look amazing..so thanks very much
C.B. - Bassenthwaite
Just to let you know I recieved goods yesterday and are already up they look fantastic.
Just like to thank you and your company for firstly the initial help prior to purchase and the professional way the company dealt with the order afterwards, always keeping me informed.
Many thanks, Regards M.S. - Burton-on-Trent
Thank you for an excellent service. Ordering and service standards were wonderful, as was delivery. The quality of the products was also excellent. I am delighted with the doors and drawer fronts,I will be looking at worktops soon and have no doubt I will receive the same quality of goods and service. Would recommend you to everyone.
Thank you. M.H. - Auchinleck
Just a quick message to say how pleased I am with my new replacement kitchen doors etc,really excellent quality products,and a first class service all round,it was a pleasure dealing with you,I would have no hesitation in recomending your services to friends & family,and will be using you in the future (wife wants bedrooms done next!) well done, and thank you.
C.S. - Bristol
The cupboards have now been installed. They look amazing. Tony did a great job. Thanks again for the excellent customer service.
Many Thanks E.P. - Lightwater
Dear DIY Homefit,
My husband and I just wanted to pass on our feedback and let you know that we are absolutely delighted with our new kitchen doors and drawer fronts which arrived this week. We have had the Rimini doors and drawers in high gloss red with stainless steel flat D handles fitted as part of our kitchen refurbishment plan and it looks fantastic and as good as a brand new kitchen at a much lower cost.
The ease of ordering, speed of delivery and customer service has been excellent and a breath of fresh air after the nightmare we had a couple of years ago when ordering our worktops from Ikea.
We shall definitely be recommending you.
Regards, M-L.L. - London NW6
Many thanks for shipping these draw fronts so quickly, arrived yesterday, first class product from first class supplier.
Many thanks A.S. - Horsham, Sussex
Many thanks to you and Wendy for your exceptional help when placing our orders. We are delighted with our bedroom cupboards and also the kitchen units which are not yet installed.
Despite the orders being composed of a few hundred parts, we have received everything in superb order. The deliveries have all been on time and we found the drivers very accommodating and cheerful.
With best regards R.D. - Bexhill
I would like to record my thanks to everyone for the quality of your products and your service. Please pass on my special thanks to the delivery driver who was exceptional.
Many thanks. M.G. - Epsom
Dear DIY Homefit
I have just finished fitting the door fronts and worktop I ordered from you a short while ago. I would just like to say how pleased I have been with the whole service you have provided - from the excellent website to the prompt delivery of quality products, oh and not forgetting the very helpful staff whom I spoke to on the phone. I will certainly recommend you.
Best wishes, R.H. - Kegworth
A short to note to thank you and your company for an excellent product and excellent service It couldnt be faulted from start to finish. We wouldnt hesitate to recommend the products and sing your praises.
Well done to everbody concerned.
Kind regards S. & P.C. - Sheffield
Received, PM today, all safe & sound. I must say I am very pleased with the product & the service was first class. A little concerned about the hinge holes lining up with the holes on the Ikea carcass but they were fine. Once again many thanks.
Regards S.C. - Cardiff
I received the final part of my order today.
I would like to thank you for the quality of the product and more particularly the quality of service. I use the Internet a lot to purchase a variety of items, but have to say that the service I received from DIY Homefit was a class apart. I was informed up front as to the expected delivery dates which were all met or surpassed. To be rung up to discuss the finer details of my order was most impressive and showed a deep concern for customer satisfaction that is an example to all.
Thank you again, I will not hesitate to use your Company again or to recommend you to anyone else
Best regards M.L. - Yorkshire
Thank you for being such an honest company. The service you have provided was quick and on time which was lovely. I have not fitted the bits yet but I am sure I will be pleased. Thanks once again and keep up the lovely service...There are not many companies that I have had cause to send a thank you to recently but YOURS is!!!
Ta T.T. - Colchester, Essex
The unit arrived last Thursday and the quality and service is perfect.
Just home and everything looks good! Thanks again for all your help.
G.G. - Gt Yarmouth, Norfolk
That is good news, many thanks for making the effort. I didn't mention it before but the doors were superb and the fitter who does this for a living agreed that they were as good as any he had installed. I would definately recommend your product and use you again.
Regards P.S. - Northallerton, Derbyshire
My order was received this morning on time and complete. I would like to thank all at DIY Homefit and BA Components for an efficient and friendly service.
Many thanks M.B. - Kingston, Surrey
Just to let you know we're very pleased with the doors etc.
Thanks for all you have done.
Kind regards G.S. - Carms, Wales
I received the door today and I am really pleased with it. The colour is a very good match to the rest of the wardrobes and the holes are exactly positioned, so it fitted perfectly.
Many thanks for an excellent service which will be highly recommended to friends.
Best regards M.K. - Berkhampstead, Herts
We are both really pleased and delighted with how the kitchen has turned out, the doors appear to be high quality and robust in build - the colour is also exactly as described/shown on the website. The soft-closing action also works fantastically well. We were suprised at the high quality of the carcasses which are really solid and a perfect match to the doors - we think the quality/construction is superior to those we saw in Wickes and Homebase. The action of the drawers is very smooth with no sticking.
The granite worktop really sets it off nicely and the samples shown on your website are excellent.
To top it off both the units and the granite were installed/fitted to an excellent standard by obviously skilled installers.
We've already recommended your business to our friends and would have no qualms about using our kitchen as an example of what you provide (pictures or visits).
Best wishes R. & V.P. - Reading, Berkshire
I would just like to take the time to thank you for your time and trouble. Your customer services are second to none.
Regards John and Jane L. - Paignton, Devon
It's easy to get a great reputation when things go without a hitch. What really matters is how we perform when things didn't go quite to plan...
Just a note to let you know that everything has now been received & is in good order.
Many thanks for the commendable way in which you have resolved the problems with the initial order & deliveries.
R.B. - Blackpool
I would like to thank you for the excellent service provided to us, the furniture is perfect and all sizes exact as you can see from the attached photos. I am very happy with the result of quality and finish. As you know we had a little chip on the door which i believe was the door manufacturers fault and not your own, but it was replaced very quickly with no fuss. You have a very good business and i wish you all the best in the future. Thanks again for the great customer service.
Regards S.H. - Kilmarnock
Steve and Mike
Screws, hinge jig and closers arrived yesterday, runner arrived this morning. Thanks for the speedy resolution!
Anyway, I'm not really held up, and am very happy with the quality of the builds in all other respects, so no harm done; I just had more of an 'oh' than a 'wow' when they first arrived as you suggested.
The quality of the product looks very good to me; everyone makes mistakes and in putting yours right immediately, your reputation is safe with me! I will recommend you to others as a result of your product and after sales support.
Cheers! M.R. - Cambridge
Dear Mr Campbell
I would like to thank you and your brother for the first class service provided by DIY Homefit Ltd. in fulfilling the above order.
In these days it is very rare to receive such good customer service and I shall be recommending your Company to friends and associates.
Please keep up the good work and all the success for the future.
Best regards R.R. - Romford, Essex
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