When things go right, (which is about 99% of the time) these are some of the things our customers say about us.....
I have just received the last part of my order, and I would like to thank you for both the quality of the products, the service in keeping me informed and the courtesy of those delivering the goods. It was an added bonus to find that the cabinets were made up and not flat pack. I will not hesitate to recommend you to friends and family.
Best wishes, S.&G.R. - Lutterworth
Would just like to pass on my thanks for a very professional approach to my order from start to finish.Items received as promised on the day stated and all in good order.Had to sign damage on a couple of boxes but once i got them home and unpacked they were fine.Excellent packing used and protected all round.Nice to deal with a company that cares,
Thanks again and would have no hesitation in recommending you,
Regards D.O. - Lancing
Just a quick email to say, many thanks
The whole service from ordering on line, communication in between, delivery and the quality of product has been exceptional.........................now for the fitting!!!
Thanks again. J.U. - Stourbridge
The wardrobe doors we recently ordered from you are now fitted and look great. We were most impressed with the quality of the doors and the excellent service you provided. Thanks to all those involved with the order.
Regards L.R. - Newcastle
Just confirming safe receipt of the cornice.
Thanks again for your excellent attitude, service and products. I will upload pictures of the kitchen once finished.
Regards M.D. - Consett
I just thought that I would let you know that I was very pleased with the product that you provided for me. The door arrived as advised and I have now installed the item. I am delighted with it and can honestly say that the whole process went very well.
Thanks once again.
Kind regards T.W. - Colchester
Thank you for the instructions. I actually understood them and put together the cupboard with ease.
Can I complement you on the service and the quality of the product, both were excellent.
A very happy Christmas. H.C. - Malmesbury
Hi Steve (& Wendy)
Thanks for all your advice and careful attention to detail. Not only are we very grateful, you have saved us money and we have exactly what *we* wanted (rather than a designer wanted) down to the last millimetre.
Our carpenter has also taken your details, commenting he may well use your services himself - and he's a hard man to please!
Best wishes, S.&J.M. - Cambridge
I would just like to say a massive thank you for an excellent service and fantastic quality products. Im not sure how I came onto your website but will definately use you in the future and spread the word.
It takes a lot for me to send any testimonials and have never come across such brilliant customer service before.
Your sizes and descriptions are spot on and your website is one of the best I have navigated thank you so much.
M.C. - Chesterfield
I would just like to say we are very pleased with our purchases, the bedroom looks fabulous. Thank you very much for an excellent service.
I have recommended and passed your details onto some friends, and we shall be back later the kitchen is next!!
Best regards P.S. - Bedford
Just to let you know that the tailor-made doors arrive mid-morning today and I am very pleased with the quality of them and with your service. I will not hesitate to use your company again should I need similar products in the future.
Kind regards, R.M. - Market Drayton
Have finally finished fitting my replacement wardrobe doors and new wardrobe. All parts arrived well packed and in prefect condition. Impressed with the quality and all diamentions spot on to the millimeter. Having the hinge holes pre drilled was worth every penny. The replacement doors are a better fit than the original Schreiber.
Thanks for an excellent service. Kindest Regards C.B. - Market Drayton
Subject: Smiley faces
Hello to all at DIY Homefit. Our bedroom is now complete and is looking fabulous. Great products,nice people, we are so pleased.
THANK YOU ALL R.&J.S. - Shoreham-by-Sea
We have had the pleasure to deal with your company recently and would like to express our complete satisfaction with your service and product. It can sometimes be a bit of a gamble when shopping on line for a supplier to provide fixtures and fittings for the home. Being somewhat sceptical I decided on your company to supply replacement cabinet doors for my kitchen. I found your website informative and ordering the doors presented me with no problems. I was soon contacted by one of your pleasant representatives to confirm my order and any issues I had. Within the time stated the well packaged doors were delivered a day earlier than expected. To say we were pleased with the quality and look of the doors is an understatement. Each one was perfect and went up without any problems. It has been a pleasure doing business with your company and I would recommend your excellent service to anyone.
Regards R.H. - Chippenham
The doors are on, superb quality and the bedroom looks wonderful!!! No damage in transit. Thank you for all your help, your emails and phone calls.
Kind Regards E.A. - Sheffield
I have arrived home after two weeks away whilst the builders got on with my home improvements and fitting new kitchen and must say how very impressed I am with the quality of the units. The large larder doors are simply gorgeous!!
Many thanks. Warm regards, L.K. - East Sheen
Just to say a big thank you to everyone that took part in getting my new kitchen cupboards doors to me on the date I asked and for putting them as urgent! My parents were over the moon with their transformed kitchen and I'm so glad and thankful that you managed to get them to me on time. Specially thanks to Steve Campbell who got the order going in the first place and for keeping in contact and thanks to the lady who phoned me to let me know the consignment number and to let me know it was coming.
The doors are lovely and excellent quality, I'm so pleased
Cheers, Kind regards S.F. - South Chard, Somerset
Just a note to let you know how impressed I have been with both the quality of product and service service provided by your company.
Many Thanks P.S. - Redditch
I thought that I would just feedback that I am really impressed in how well you package your wardrobe doors to protect then from the rigors of courier transportation, never easy for fragile goods.
All arrived safe & sound and I am really pleased with the quality and finish of your product.
Kind regards M.A. - Chipstead
Just to let you know, I checked the other door and found the handles, which look great.
Many thanks, very impressed with the quality of the doors, really going to finish off my home made wardrobe perfectly.
Kind Regards, P.O. - Cheltenham
Just to say what a wonderful service you offer. Great product to precise measurements, excellent communication, delivery ahead of anticipated date, I would recommend you to anyone.
Thank you and have a great Christmas. J.P. - East Ilsley
The panels arrived on Friday and we fitted them over the weekend. They look brilliant, better than I could have hoped for really.
Many thanks for an excellent product and delivered well within the time period, even though it was the lead up to Christmas.
Many thanks and will not hesitate to recommend you to other clients.
Regards T.D.C. - Chesterfield
A couple of months ago we purchased some Canterbury wardrobe doors and handles from you.
Our builder has now fitted these and we are so pleased with the quality and service you gave us, the fact that after we placed the order, your sales lady phoned us and checked dimensions as we needed custom sized, and the fact hat we could order customed size to fit was just what we wanted.
So basically keep doing what you do, superb service and quality.
Thank you so much! Mr & Mrs T. - Shefford
Dear Mr Campbell
Thank you for your kind assistance in this matter, the service of your whole company has been excellent, from pre ordering advice to post delivery customer care; the doors themselves are beautiful, and finishes the whole project perfectly.
Thank you R.S. - Carshalton
Dear Steve and staff,
Thank you very much for arranging delivery of the replacement drawers etc., so speedily. We received them on Friday. I would like to thank you all for your great service and help in dealing with our order. The kitchen looks fabulous now and totally transformed. I am really very pleased and very satisfied with the quality of the products provided. I will certainly recommend you to any one in the future.
Thank you once again. Regards B.& J.J. - Ashford
Just a quick note to say how pleased we are with the quality, price and the excellent service you have provided.
We bought a flat in August this year that had been completed last spring. Unfortunately the kitchen had been partially dismantled and more than half of the doors had been removed. The manufactures label was still attached and the internet found us DiyHomefit. New doors were ordered, delivered and installed. Now for the important bit the doors are high gloss cream and even though there is about 18 months difference in the manufacturing dates it is impossible to tell the old from the new in any way.
Cannot recommend DiyHomefit and BA components strongly enough.
Thank you once again. P.D. - Driffield, Yorks
I took delivery today of one replacement door via TNT. There was some damage to the outer packaging and I signed acknowledging the fact.
I am delighted to report to you that the door has been received in pristine condition and is installed and completes the job wonderfully.
Steve, I thank you and your organisation for such sterling service, for your faultless integrity and for your reassurance throughout.
Your products are excellent and I would happily recommend you to others.
Thank you,Kind regards, R.B. - Langley
The doors arrived safely and look really good, just what we wanted.
May I take this opportunity to thank you for your superb service, I was really impressed and will certainly use you again should the requirment arise.
Kind regards, J.D. - Storrington
Dear Mr Campbell,
I feel I must write and tell you how impressed we are with your company, and the quality of your goods, you were all so helpful, especialy Wendy, she has a lovely manner, and nothing was too much trouble, she is a credit to the company, which made every thing so easy. My kitchen has been transformed it looks like something you wood see in a glossy magazine. When I told someone that I was getting the doors from the Internet, they said I must be mad !!!!!!!!!!! We will definately recommend you, in fact someone has already said that they will contact you next spring when they are ready. Could please pass on to Wendy my fitters details,as she said she would like them.
Many thanks for all you have done.
Kind Regards, R.S. - Ovingdean, Sussex
I just wanted to say how happy I am with my new wardrobes and the separate order for doors, they look fantastic and I am very pleased with them all. I was a little worried about spending such a lot of money online, but everything went smoothly and the doors are excellent quality. I would also like to say thank you to everybody for your advice and helpfulness when I called regarding my order. I would defiantly recommend your company.
Thanks again, W.G. - Hull
The doors delivered friday are fine. Thank you very much for your support on this order. The bedroom looks amazing.
Kindest Regards, T.&B.R. - Suffolk
Just a note to say thank you very much for your fast and efficient service. I was also very impressed and grateful that you reduced the postage on the hinges. It is a pleasant change to have personal service when buying things via the internet. The hinges have now replaced the broken ones and are working fine. I wish all DIY jobs were as simple from start to finish!
A.H. - Telford
To Steve Campbell,
Thank you so much you've been great and saved me a lot of money. I'm very grateful - customer service like this is so rare. I hope your boss and company recognise what an asset you are!
thanks again, A.N. - London N1
Received my order this morning. Fitted by lunchtime. Delighted with your product.
Thank you. G.F. - Flackwell Heath
Writing to let you know that we were very pleased with the quality of service from DIY Homefit and also extremely pleased with our new cupboard doors.
Thanking you for your service.
Regards, E.&T.N. - Shetland Islands
Thank you very much for picking this up and acting quickly to put it right.
I have been very pleased with both your products and the service provided. In particular, I would thank Wendy for her helpful advice and prompt action to overcome our problem.
I certainly will consider using you again and will recommend you to any of my colleagues.
Best Regards, T.T. - Battle, Sussex
I've been meaning to reply for ages but have been rather busy. Just wanted say how efficient and professional your dealings with me have been. Every step of the way I was kept informed of any progress or developments and despite this being straightforward many businesses you deal with don't or can't do these simply things. It's a refreshing change to be able to say this and can only bode well for your business. The units are really well constructed and the website is fantastic, in fact this was the main reason I used you in the first place. Many of your competitors sites lead you down blind alleys whereas yours is so easy to navigate. The only slight neagative was the tape used around the units. It left a really sticky residue on the units which took ages to clean off even with white spirit. Anyway this besides I was really pleased all round and would definately recommend you.
Many thanks, J.B. - Stockport
Just a note to thank you for your company’s efficient service in providing the above orders. The website, order process and customer service could not be faulted and the doors arrived promptly within 3 weeks. I was kept in touch with progress every step of the way. As I mentioned earlier I received a quote from ‘xxxxx xxxxx’name removed - Ed), which admittedly included fitting, for over £3000 whereas you supplied exactly the same doors (Bella) for £750.
As you suggested I had some matching paint made up (at Dulux Decorators Centre) for end panels,plinths and cornices. I’ve now fitted the doors and the transformation is astonishing (before and after pics can be supplied).
Many thanks again, S.C. - Norwich
the doors arrived and look great,the only problem is my wife wants to replace all the others !!
Will be in touch.
Thanks for great service.A.B. - Norfolk
Just to say
Many many thanks for you kindness and understanding with our order - we are very impressed with the service we have received. Now we have the new colour cupboards we are delighted. We will be placing the order for the rest of our kitchen in the new year no anxieties.
Thank you, Regards, F.S. - Redhill
Great stuff thanks – what good service ! we will recommend you !!
R.&B.B. - Guernsey
I've had my 'new' kitchen for almost 9 months and the quality of the doors, drawers and fittings is still evident. It looks great. Thanks again for the way you dealt with the errors in my order, minimising the cost of my mistakes - it was truly an excellent personal service I felt I received.
D.B. Harlow, - Essex
I am writing just to say how satisfied I am with the units and doors you supplied, they are of a very good quality and fitted perfectly. Also I would like to thank you for keeping me informed of my order status and the speedy delivery you provided.
I would recommend your company to anyone who is thinking of fitting new doors and units themselves.
Regards, A.G. - Aylesbury.
Hello DIY Homefit,
Thank you for the info, you certainly seem to be on the ball.
Regards, B.M. - Bassenthwaite
Dear Wendy/All Staff
We would like to thank you for your brilliant service and excellent delivery we had doors and panels etc for our bedroom it looks stunning. We are so please to have found such a good honest firm with more than helpful staff I shall be reccomending you to all my friends and family
Thank you W. & R.B. - Exeter, Devon
Good Morning Steve, and oh what a GOOD morning it is too !!!
I have just received the replacement door and it is great! Just what I'd hoped for.
Thank you for organising one to be made and thank you for your patience. I'm very pleased with it and it looks just like a mini version of our interior doors. Just perfect for our understairs cupboard.
Many thanks for all your help,
Best wishes and kind regards, A.M. - Dover.
From the lady who helped me on my initial call to the delivery of my cupboards I am more than impressed with your service. It is the first time ever I have purchased this type of item and everything was intact down to the last screw. They look amazing..so thanks very much
C.B. - Bassenthwaite
Just to let you know I recieved goods yesterday and are already up they look fantastic.
Just like to thank you and your company for firstly the initial help prior to purchase and the professional way the company dealt with the order afterwards, always keeping me informed.
Many thanks, Regards M.S. - Burton-on-Trent
Thank you for an excellent service. Ordering and service standards were wonderful, as was delivery. The quality of the products was also excellent. I am delighted with the doors and drawer fronts,I will be looking at worktops soon and have no doubt I will receive the same quality of goods and service. Would recommend you to everyone.
Thank you. M.H. - Auchinleck
Just a quick message to say how pleased I am with my new replacement kitchen doors etc,really excellent quality products,and a first class service all round,it was a pleasure dealing with you,I would have no hesitation in recomending your services to friends & family,and will be using you in the future (wife wants bedrooms done next!) well done, and thank you.
C.S. - Bristol
The cupboards have now been installed. They look amazing. Tony did a great job. Thanks again for the excellent customer service.
Many Thanks E.P. - Lightwater
Dear DIY Homefit,
My husband and I just wanted to pass on our feedback and let you know that we are absolutely delighted with our new kitchen doors and drawer fronts which arrived this week. We have had the Rimini doors and drawers in high gloss red with stainless steel flat D handles fitted as part of our kitchen refurbishment plan and it looks fantastic and as good as a brand new kitchen at a much lower cost.
The ease of ordering, speed of delivery and customer service has been excellent and a breath of fresh air after the nightmare we had a couple of years ago when ordering our worktops from Ikea.
We shall definitely be recommending you.
Regards, M-L.L. - London NW6
Many thanks for shipping these draw fronts so quickly, arrived yesterday, first class product from first class supplier.
Many thanks A.S. - Horsham, Sussex
Many thanks to you and Wendy for your exceptional help when placing our orders. We are delighted with our bedroom cupboards and also the kitchen units which are not yet installed.
Despite the orders being composed of a few hundred parts, we have received everything in superb order. The deliveries have all been on time and we found the drivers very accommodating and cheerful.
With best regards R.D. - Bexhill
I would like to record my thanks to everyone for the quality of your products and your service. Please pass on my special thanks to the delivery driver who was exceptional.
Many thanks. M.G. - Epsom
Dear DIY Homefit
I have just finished fitting the door fronts and worktop I ordered from you a short while ago. I would just like to say how pleased I have been with the whole service you have provided - from the excellent website to the prompt delivery of quality products, oh and not forgetting the very helpful staff whom I spoke to on the phone. I will certainly recommend you.
Best wishes, R.H. - Kegworth
A short to note to thank you and your company for an excellent product and excellent service It couldnt be faulted from start to finish. We wouldnt hesitate to recommend the products and sing your praises.
Well done to everbody concerned.
Kind regards S. & P.C. - Sheffield
Received, PM today, all safe & sound. I must say I am very pleased with the product & the service was first class. A little concerned about the hinge holes lining up with the holes on the Ikea carcass but they were fine. Once again many thanks.
Regards S.C. - Cardiff
I received the final part of my order today.
I would like to thank you for the quality of the product and more particularly the quality of service. I use the Internet a lot to purchase a variety of items, but have to say that the service I received from DIY Homefit was a class apart. I was informed up front as to the expected delivery dates which were all met or surpassed. To be rung up to discuss the finer details of my order was most impressive and showed a deep concern for customer satisfaction that is an example to all.
Thank you again, I will not hesitate to use your Company again or to recommend you to anyone else
Best regards M.L. - Yorkshire
Thank you for being such an honest company. The service you have provided was quick and on time which was lovely. I have not fitted the bits yet but I am sure I will be pleased. Thanks once again and keep up the lovely service...There are not many companies that I have had cause to send a thank you to recently but YOURS is!!!
Ta T.T. - Colchester, Essex
The unit arrived last Thursday and the quality and service is perfect.
Just home and everything looks good! Thanks again for all your help.
G.G. - Gt Yarmouth, Norfolk
That is good news, many thanks for making the effort. I didn't mention it before but the doors were superb and the fitter who does this for a living agreed that they were as good as any he had installed. I would definately recommend your product and use you again.
Regards P.S. - Northallerton, Derbyshire
My order was received this morning on time and complete. I would like to thank all at DIY Homefit and BA Components for an efficient and friendly service.
Many thanks M.B. - Kingston, Surrey
Just to let you know we're very pleased with the doors etc.
Thanks for all you have done.
Kind regards G.S. - Carms, Wales
I received the door today and I am really pleased with it. The colour is a very good match to the rest of the wardrobes and the holes are exactly positioned, so it fitted perfectly.
Many thanks for an excellent service which will be highly recommended to friends.
Best regards M.K. - Berkhampstead, Herts
We are both really pleased and delighted with how the kitchen has turned out, the doors appear to be high quality and robust in build - the colour is also exactly as described/shown on the website. The soft-closing action also works fantastically well. We were suprised at the high quality of the carcasses which are really solid and a perfect match to the doors - we think the quality/construction is superior to those we saw in Wickes and Homebase. The action of the drawers is very smooth with no sticking.
The granite worktop really sets it off nicely and the samples shown on your website are excellent.
To top it off both the units and the granite were installed/fitted to an excellent standard by obviously skilled installers.
We've already recommended your business to our friends and would have no qualms about using our kitchen as an example of what you provide (pictures or visits).
Best wishes R. & V.P. - Reading, Berkshire
I would just like to take the time to thank you for your time and trouble. Your customer services are second to none.
Regards John and Jane L. - Paignton, Devon
It's easy to get a great reputation when things go without a hitch. What really matters is how we perform when things didn't go quite to plan...
Just a note to let you know that everything has now been received & is in good order.
Many thanks for the commendable way in which you have resolved the problems with the initial order & deliveries.
R.B. - Blackpool
I would like to thank you for the excellent service provided to us, the furniture is perfect and all sizes exact as you can see from the attached photos. I am very happy with the result of quality and finish. As you know we had a little chip on the door which i believe was the door manufacturers fault and not your own, but it was replaced very quickly with no fuss. You have a very good business and i wish you all the best in the future. Thanks again for the great customer service.
Regards S.H. - Kilmarnock
Steve and Mike
Screws, hinge jig and closers arrived yesterday, runner arrived this morning. Thanks for the speedy resolution!
Anyway, I'm not really held up, and am very happy with the quality of the builds in all other respects, so no harm done; I just had more of an 'oh' than a 'wow' when they first arrived as you suggested.
The quality of the product looks very good to me; everyone makes mistakes and in putting yours right immediately, your reputation is safe with me! I will recommend you to others as a result of your product and after sales support.
Cheers! M.R. - Cambridge
Dear Mr Campbell
I would like to thank you and your brother for the first class service provided by DIY Homefit Ltd. in fulfilling the above order.
In these days it is very rare to receive such good customer service and I shall be recommending your Company to friends and associates.
Please keep up the good work and all the success for the future.
Best regards R.R. - Romford, Essex
Transit damaged doors ....
Many thanks for your swift response to my e-mail and the proposed replacement for the damaged door.It is nice to deal with a company that take customer care and service seriously, and for this you are to be congratulated. I have already had comments from friends regarding the high quality of the doors provided and would have no hesitation in recommending your service to anyone.
Once again many thanks
RegardsI.M. - Peterborough
Just wanted to say I know it was the carrier's fault that these goods arrived damaged but thank you for dealing with the replacement orders so swiftly and with no fuss. Your customer service is excellent!
Many thanks J.G. - Chelmsford
Thanks so much - the replacement doors are great and we are really grateful for your swift response in dispatching the replacements.
Thanks C.I. - Uxbridge, Middlesex
All communications listed above are available either as e-mails or letters at our office for inspection.